Property and Estate Management

• Oversee all daily household operations to ensure the home functions smoothly, efficiently, and to impeccable standards​

• Conduct regular walk-throughs of the residence and grounds to proactively identify maintenance needs, safety concerns, and presentation standards

• Remaining familiar with the mechanical systems of the home, including elevator operation, alarm systems, multiple HVAC zones, pool operations, smart home systems, and more

• Oversee and execute minor repairs personally when appropriate; coordinate maintenance and repairs as needed; handle urgent/emergency situations

• Ensure all mechanical systems (HVAC, plumbing, security, etc.) are routinely serviced and function properly

• Develop and maintain detailed household manuals for property, updating protocols and procedures as needed

• Ensure seamless transitions during property changes and moves

• Oversee holiday décor planning, organizing, and installation

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Staff and Personnel Management

• Develop and manage staff schedules, coverage, time-off coordination, and workflow priorities

• Source, schedule, and oversee all household vendors, service professionals, contractors, and maintenance providers

• Negotiate service contracts and maintain a detailed log of all vendor activity

• Ensure vendors are adhering to quality expectations, timelines, and budget agreements

• Maintain strong relationships with preferred vendors and ensure quality control of all completed work

• Manage confidential calendars for family and staff

• Child and pet care coordination as needed

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Financial Management

• Track and manage property-related budgets and expenses; review invoices, monitor spending, and provide monthly reporting

• Maintain inventory, procurement, and supply orders

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Logistics and Operations

• Maintaining daily communication with the employer regarding meal planning, upcoming events, travel schedules, and overall household needs

• Oversee household inventory and procurement of supplies, including cleaning products, household essentials, pantry items, and specialty requests

• Manage special projects such as renovations, seasonal openings/closings, or relocations

• Manage all vehicle-related needs, including routine maintenance, detailing, inspections, service appointments, and registration renewals

• Oversee deliveries, package management, and household organization systems

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Event and Travel Planning

• Assisting with the planning and execution of family dinners, holidays, fundraisers, book clubs, and other social gatherings

• Coordinating event setup, breakdown, and overall flow, including assisting with logistics and security for larger functions

• Assist with travel arrangements, including booking flights, accommodation, and transportation

• Anticipate travel needs and ensure logistics are in place (pet sitters, mail holds, deliveries paused, etc.) prior to travel

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Security and Confidentiality

• Support high-profile individuals with strict confidentiality

• Ensure household safety and security protocols are adhered to

• Handle correspondence and communication with discretion